SerenaGroup encourages an open environment where compliance concerns can be raised without fear of retaliation. We have established confidential channels for employees, partners, and participants to report any suspected violations of our compliance standards. All reports are taken seriously and investigated promptly to ensure that our commitment to ethical conduct is upheld.
When you partner with SerenaGroup, you can trust that our commitment to compliance is unwavering. We are dedicated to conducting our research with the highest level of integrity, ensuring that every step of our process meets the rigorous standards expected of a leader in wound care clinical research.
For questions or more information about our compliance policies, please contact our compliance team.
compliancedepartment@serenagroups.com
833-674-6125
Our comprehensive Quality Program integrates patient feedback, evidence-based best practices, and continuous improvement strategies to ensure exceptional care. Standard Operating Procedures (SOPs) are meticulously developed and annually reviewed in collaboration with our Medical Director, aligning with the latest clinical research and industry standards.
We emphasize excellence in specialized areas including:
Patient surveys also play a vital role in shaping our services, helping us refine care delivery and uphold the highest standards across all programs.